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Quality Control Commitment

Ensuring long term quality and reliability is the foundation of customer satisfaction. We understand that without strict adherence to quality standards, you simply can't compete. The responsibility of MSE's Quality Control Team is to be our in-house, independent testing laboratory.


Inbound Performance Tests

All components are thoroughly tested before any parts go to the production floor for manufacturing.


100% Post Test Printing

Each and every cartridge is post tested utilising industry standard print tests to ensure outstanding performance and quality.


Results are recorded by operators in the post test database, from which reports are generated highlighting areas of non-conformity where corrective actions are implemented.


Line Inspection

Cartridges are randomly selected from the production line on a regular basis each day and subjected to a battery of quality audits. These audits feature testing and inspection protocols relating to component integrity, optical density and background, product aesthetics and page yield.


Packaging

Before the cartridge is packaged, the test prints are compared again to make sure that there are no defects in printing or continuity. If there are discrepancies, the cartridge is reworked and sent back through production from the beginning. It does not go through the packaging process.


Post Pack Analysis and Life Testing

We randomly select packaged finished product from inventory and perform life testing through a series of test prints (A life test is when the cartridge is used to exhaustion). Life tests are performed not only to evaluate the number of pages printed but also to evaluate the quality of the cartridge, printing performance and chip performance throughout the whole yield of the cartridge.

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